Cookie & Data Usage Policy

Understanding Our Tracking Technologies

Last Updated: January 15, 2025

At telornivexua, we believe in complete transparency about how we collect and use information through our website. This comprehensive policy explains the various tracking technologies we employ on telornivexua.com and how they help us deliver a better experience for our users while respecting your privacy choices.

We use several types of tracking mechanisms to understand user behavior, improve our services, and provide personalized experiences. Each serves a specific purpose in helping us maintain and enhance our budget surplus management platform.

1 What Are Tracking Technologies?

Tracking technologies are small pieces of code and data files that help websites understand how visitors interact with their content. Think of them as digital breadcrumbs that tell us which pages you visit, how long you stay, and what features you find most useful.

These technologies include cookies, web beacons, pixel tags, and local storage solutions. Each has its own specific function, but they all work together to create a comprehensive picture of how our platform is being used and where we can make improvements.

Essential Cookies

These are absolutely necessary for our website to function properly. They handle login sessions, security features, and basic site navigation. You can't disable these without affecting core functionality.

Functional Cookies

These remember your preferences and settings, like your preferred dashboard layout or notification preferences. They make your experience more personalized and convenient.

Analytical Cookies

We use these to understand how visitors use our site. They help us identify popular features, track user journeys, and spot areas where people might be having difficulties.

Marketing Cookies

These track your activity across different websites to provide relevant advertising. They help us show you content that matches your interests and measure the effectiveness of our campaigns.

2 Information We Collect Through Tracking

Our tracking technologies collect various types of information to help us understand and improve user experience. Here's exactly what we gather and why it's useful:

Browser type and version information to ensure compatibility
Device characteristics including screen size and operating system
IP address for security purposes and geographic insights
Page views and click patterns to understand user preferences
Time spent on different sections of our platform
Referral sources to understand how users find us
Search terms used within our site to improve content
Feature usage patterns to guide development priorities
Error messages and technical issues for troubleshooting
Login frequency and session duration for security monitoring

3 How Tracking Enhances Your Experience

The data we collect directly translates into improvements that benefit you as a user. For instance, when we notice that many users struggle to find a particular feature, we can redesign the interface to make it more intuitive.

Your browsing patterns help us personalize content recommendations. If you frequently access budget analysis tools, we might highlight new features in that area or suggest relevant educational content that could help you manage your surplus more effectively.

Security is another major benefit. By tracking login patterns and device information, we can quickly identify suspicious activity and protect your account from unauthorized access attempts.

4 Managing Your Tracking Preferences

You have complete control over how tracking technologies interact with your browser. Most modern browsers offer built-in tools to manage cookies and other tracking mechanisms according to your preferences.

Access Browser Settings

Look for "Settings," "Preferences," or "Options" in your browser menu

Find Privacy Section

Navigate to privacy, security, or cookie management settings

Customize Preferences

Choose to block, allow, or selectively manage different types of tracking

Save Changes

Apply your settings and restart your browser if necessary

5 Data Retention and Your Rights

We don't keep tracking data forever. Different types of information have different retention periods based on their purpose and legal requirements. Essential security logs might be kept for up to two years, while marketing tracking data is typically deleted within 13 months.

You have the right to request information about what data we've collected about you, ask for corrections if something is inaccurate, or request deletion of your information. We take these rights seriously and have processes in place to handle such requests promptly.

If you're concerned about specific tracking activities, you can also use browser tools like incognito mode, privacy-focused browsers, or browser extensions that block trackers. Just keep in mind that some of these tools might affect how well our platform works for you.

6 Third-Party Tracking Services

We work with several trusted third-party services that help us analyze website performance and user behavior. These partners have their own privacy policies and data handling practices, which we carefully review before working with them.

Some of these services include web analytics platforms, customer support tools, and marketing automation systems. Each serves a specific purpose in helping us deliver better service, but we're always mindful of limiting data sharing to what's necessary for those purposes.

You can opt out of many third-party tracking services through industry opt-out tools or by adjusting your browser settings. We respect these choices, though some features of our platform might not work as smoothly if you opt out of certain services.